Privacy Policy

Last Updated:

Welcome to Categorybrand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website categorybrand.world or use our wardrobe consulting services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect information that you provide directly to us when you use our wardrobe consulting services, including:

Personal identification information such as name, email address, phone number, and mailing address
Demographic information including age, gender, and location
Style preferences, body measurements, and wardrobe-related information
Payment and billing information when you purchase our consulting services
Communications you send to us, including emails, messages, and feedback
Photographs of your wardrobe or clothing items that you share with us during consultations
Information about your fashion preferences, lifestyle, and personal style goals

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

IP address and browser type
Operating system and device information
Pages visited, time spent on pages, and navigation paths
Referring website addresses
Date and time stamps of your visits
Clickstream data and website interaction information

We use cookies and similar tracking technologies to collect this information. You can control cookie settings through your browser preferences.

3. How We Use Your Information

Categorybrand uses the collected information for various purposes related to our wardrobe consulting services:

To provide, maintain, and improve our wardrobe consulting services
To process your bookings and manage your consultations
To communicate with you about appointments, services, and updates
To personalize your experience and provide tailored style recommendations
To process payments and maintain billing records
To send you marketing communications about our services, with your consent
To respond to your inquiries, questions, and support requests
To analyze usage patterns and improve our website functionality
To detect, prevent, and address technical issues or fraudulent activity
To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, email service providers, and scheduling platforms. These parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission using SSL/TLS protocols
Secure storage of personal information on protected servers
Regular security assessments and updates to our systems
Access controls limiting employee access to personal information
Staff training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

Client consultation records are retained for up to 7 years for business and legal purposes
Payment and billing information is retained as required by tax and accounting regulations
Marketing communications data is retained until you unsubscribe or request deletion
Website usage data is typically retained for 2 years for analytical purposes

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) and Spanish data protection legislation, you have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete information
Right to Erasure: You can request deletion of your personal information in certain circumstances
Right to Restriction: You can request that we limit the processing of your information
Right to Data Portability: You can request transfer of your data to another service provider
Right to Object: You can object to certain types of processing, including direct marketing
Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at infocenter@categorybrand.world or call +34603339123. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website. For more information, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites, including fashion brands, ethical clothing retailers, and style resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our wardrobe consulting services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

12. Marketing Communications

With your consent, we may send you marketing communications about our wardrobe consulting services, style tips, and special offers. You can opt out of receiving marketing emails at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us directly at infocenter@categorybrand.world
Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your consultations and services.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Categorybrand
Carrer de la Marina, N.20, E.4, P, 2A
08005 Barcelona, Spain
Phone: +34603339123
Email: infocenter@categorybrand.world

15. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) or your local data protection authority.

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